Last Updated: 15 January 2025
pyrionoxyra operates as a financial technology education platform. We're based in Glasgow and we take your privacy seriously. This document explains what information we collect, why we need it, and how we protect it. If something isn't clear, reach out to us directly.
When you interact with our platform, we gather certain information. Some of it you give us directly. Other bits come from how you use our services.
We're not in the business of selling data. Everything we collect serves specific purposes related to providing education services and improving what we offer.
| Purpose | Legal Basis Under UK GDPR |
|---|---|
| Processing enrolments and delivering educational services | Contract performance |
| Communicating about courses, schedules, and updates | Legitimate interests |
| Processing payments and maintaining financial records | Contract and legal obligation |
| Improving platform functionality and user experience | Legitimate interests |
| Complying with educational and financial regulations | Legal obligation |
| Marketing communications (where you've opted in) | Consent |
We don't use automated decision-making systems that significantly affect you without human oversight. If this changes, we'll let you know.
We work with specific service providers who help us run our platform. Each one has been vetted for data protection standards.
We never sell your personal information to third parties. Any data sharing is strictly limited to what's necessary for delivering our services or required by law.
Occasionally we're required to share information with regulatory bodies or law enforcement. This only happens when legally obligated or necessary to protect someone's safety.
UK GDPR gives you substantial control over your personal information. Here's what you can do and how to do it.
You can request a copy of all personal data we hold about you. We'll provide it in a commonly used electronic format within 30 days. There's no charge for this unless requests become excessive or repetitive.
Found an error in your information? Let us know and we'll fix it promptly. You can update most details directly through your account settings.
You can ask us to delete your data in certain circumstances. However, we might need to retain some information for legal compliance or legitimate business purposes like financial records. We'll explain if we can't delete everything and why.
You can object to processing based on legitimate interests or withdraw consent for marketing communications anytime. Just note that withdrawing consent doesn't affect the lawfulness of processing before withdrawal.
To exercise any of these rights, email us at info@pyrionoxyra.com with your request. We'll verify your identity and respond within one month. If you're unhappy with our response, you can complain to the Information Commissioner's Office.
Security isn't just about technical measures. It's about culture, processes, and constant vigilance.
Access to personal data is restricted on a need-to-know basis. Our team receives regular data protection training. We maintain detailed logs of who accesses what information and when.
If we experience a data breach affecting your rights, we'll notify you within 72 hours and explain what happened, what data was involved, and what steps we're taking.
We don't keep information longer than necessary. Different types of data have different retention periods based on legal requirements and business needs.
| Data Type | Retention Period | Reason |
|---|---|---|
| Active student records | Duration of enrolment plus 7 years | Educational compliance and certification |
| Financial transaction data | 7 years from transaction date | HMRC and accounting requirements |
| Marketing communications data | Until consent withdrawn or 2 years of inactivity | Legitimate marketing interests |
| Website analytics data | 26 months from collection | Service improvement analysis |
| Support enquiry records | 3 years from last contact | Service quality and dispute resolution |
When data reaches the end of its retention period, we securely delete it using industry-standard methods that prevent recovery.
Our primary infrastructure is hosted within the United Kingdom. Some service providers operate servers in other countries with adequate data protection standards.
When we transfer data outside the UK, we ensure appropriate safeguards are in place. This might include using providers in countries with adequacy decisions, implementing standard contractual clauses, or relying on approved certification mechanisms.
If you're accessing our services from outside the UK, your information will be transferred to and processed here. By using our platform, you consent to this transfer.
Like most websites, we use cookies. Some are essential for the site to function. Others help us understand how people use our platform and improve the experience.
You can manage cookie preferences through your browser settings. Blocking certain cookies might affect site functionality. We provide a cookie preference centre where you can adjust settings for non-essential cookies.
Our services are designed for individuals aged 18 and over. We don't knowingly collect information from anyone under 18 without verified parental consent.
If we discover we've inadvertently collected data from someone under 18 without proper consent, we'll delete it promptly. If you believe we might have information about someone under 18, contact us immediately.
Privacy practices evolve. Technology changes. Regulations update. When we modify this policy, we'll update the date at the top and notify active users via email if changes are significant.
We recommend reviewing this policy periodically. Continued use of our services after changes constitutes acceptance of the updated terms.
For questions about this privacy policy or how we handle your data, reach us at:
Email: info@pyrionoxyra.com
Address: 34 Watt Rd, Hillington, Glasgow G52 4RY, United Kingdom
Phone: +44 151 233 1969
You can also contact the Information Commissioner's Office if you have concerns about how we handle your personal data:
ICO Website: ico.org.uk
ICO Helpline: 0303 123 1113